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Terms and conditions of purchases and returns

TICKET PURCHASE TERMS AND CONDITIONS

Super Skypark and Skywheel of Tallinn
Taevapark OÜ (Peterburi tee 2, Tallinn Harju County 11415)
E-mail: info@superskypark.ee
Registry code: 14137798
VAT number: EE102019708
Swedbank b/a: EE67 2200 2210 6545 1729

General ticket purchase terms and conditions

  1. Visitors to Super Skypark entertainment centre and sightseeing-wheel Skywheel of Tallinn (hereinafter: Centre) can purchase tickets on the websites www.superskypark.ee and www.vaateratas.ee and at the cashier on the premises.
  2. Tickets purchased on the websites are sent to the e-mail address provided by the visitor.
  3. Taevapark OÜ will not repurchase already sold tickets.
  4. The visitors must verify the information on their tickets upon receipt of the ticket (in case of an e-ticket, upon booking). Taevapark OÜ is not obliged to correct erroneously purchased
  5. The cashiers accept the following methods of payment: bank card, cash, gift cards and mall vouchers. Websites www.superskypark.ee and www.vaateratas.ee accept the following payment methods: online bank-link, credit card and bank transfer.
  6. Visitors accept the general ticket purchase terms and conditions of the Centre and the general rules of play of the Centre by purchasing tickets.
  7. To enter the Centre and use any extra services, the visitors need to present a valid ticket to an employee or scan it at the entrance gate of the Centre.
  8. Purchased tickets can only be exchanged at the cashier of the Centre. If new tickets are more expensive (depending on the content of the service), the visitor will pay the difference.
  9. Tickets are refunded only if the service is not provided due to a fault arising from Super Skypark. Other exceptional cases that prevent visitors from using services of the Centre are dealt with separately.
  10. If the visitor purchases a discount ticket, the employee of the Centre will have the right to ask for the document that serves as the basis for the discount.
  11. Prices presented by Taevapark OÜ include all taxes.
  12. Tickets purchased online (www.superskypark.ee and www.vaateratas.ee) are valid 6 months from the date of purchase.

Stamp card conditions

  1. The stamp card is valid both in Tallinn Super Skypark and in Pärnu Pärnu Skypark.
  2. Ask for your stamp card at the Skypark main box office.
  3. Every time you buy a full-price single-day ticket (Mon–Sun) for the trampoline and play center area in Tallinn or Pärnu, ask for a stamp on your card at the main box office.
  4. You can also share the stamp card with a friend and collect or hand over your stamp together.
  5. With the third stamp, you get a free iced drink. Head to Balbiino ice cream parlor in Tallinn or Pärnu and ask for your favorite iced drink.
  6. With the sixth stamp, you get a free single-day ticket (Mon–Sun) for use on the same day in Tallinn or Pärnu.
  7. Lost and expired stamp cards will not be reimbursed.
  8. The stamp card is valid from 18.07. – 31.12.2025.
  9. Taevapark OÜ reserves the right to make changes to the factory.